FAQ
- reLounge is the combination of the StimaWell stimulation mat and a specifically designed wooden lounger.
reLounge merges the four most proven methods against back pain (pain therapy/application, muscle building and strengthening, heat and massage) into one system. It is not a conventional massage couch.
- o TENS
o low frequency
->”high frequency stimulation”
->low frequency stimulation
-> HAN
o Medium frequency
For detailed information click here.
- reLounge uses the functional principle of EMS. EMS is a term that stands for electronic muscle stimulation and is based on the body’s own principle, in which every movement is triggered by a bioelectric impulse from the brain. During an EMS workout, the impulses are delivered extrinsically, causing the muscles to contract. This method has also proven to be effective as a targeted treatment for back pain.
- TENS is an important component of the reLounge. The acronym stands for “transcutaneous electrical nerve stimulation” and is a gentle variant of electrotherapy that has already proven its worth in the field of pain therapy for decades. TENS overrides the pain signals from reaching the brain by closing the nerve pathways in the spinal cord, thus providing rapid pain relief. It simultaneously causes the release of endorphins, the body’s own happiness hormones, which have been proven to have a pain-inhibiting effect. Back and neck pain can therefore be effectively counteracted.
- reLounge can be heated up to 40°C. This comfort temperature promotes improved blood circulation in the muscles and consequently relaxes them. Concurrently, the metabolism is stimulated and toxins are expelled from the body. Massage chairs with heat function follow a similar approach.
- The reLounge can be a valuable asset in the medical field (doctors, physiotherapy, rehab centers, etc.), in the fitness and lifestyle and spa industry (gyms, EMS studios, hotels, beauty and health facilities) and, of course, in companies.
- Yes, there are – at least when it comes to the software. For the medical field for example, the software is specifically designed to cover the needs of the therapeutic area. For non-medical uses, you will get a less comprehensive software package.
- Yes! reLounge’s integrated Stimawell EMS mat is both European CE as well as American FDA certified!
- We never leave anyone alone. With our success package, you are guaranteed a successful start. Download the full details here.
- There are only few absolute contraindications. For the most part, contraindications can be ruled out through consultation in accordance with the attending physicians.
Please find the complete list of contraindications here.
- Anyone who is dealing with
o acute pain and back pain
o chronic pain and back pain
o non-specific back problems
o specific back pain
o lower back pain
o neck pain
o middle back pain
o high levels of stress
o hypertonia
o hypotonia
o limited mobility
o or is simply looking for relaxation.
Anyone can benefit from using the reLounge, regardless of gender, age or conditions.
- Feel free to download the brochure for the stimulation mat here. There you will be able to find all the important details.
- Yes, if you are operating in Germany, there are specific regulations in place regarding the use of the reLounge. As of January 1st, 2023, it is a legal requirement to complete a training course in order to use the reLounge. However, we have good news for you!
At reLounge, we understand the importance of compliance and ensuring that our customers have the necessary training to use our product safely and effectively. That’s why we have established partnerships with several training providers to offer you a great deal on the required EMS training courses. These courses are already included in our success package, making it convenient and cost-effective for you to meet the training requirement.
It’s important to note that if you are a physical therapist or physician, you do not need to participate in any further training to use the reLounge. Your existing qualifications and expertise already make you eligible to incorporate the reLounge into your practice.
By partnering with reputable training providers and offering comprehensive support, we aim to make the process of using the reLounge in compliance with regulations as smooth as possible. Our goal is to ensure that you have the necessary knowledge and skills to maximize the benefits of the reLounge for your clients or patients.
If you have any questions or would like more information about the EMS training courses and our success package, please don’t hesitate to reach out to our team. We’re here to support you on your journey with the reLounge and help you provide exceptional care to your clients or patients.
- Quite the opposite! The handling of the reLounge is very simple and straightforward, which is rather unusual for a medical device. You are guided through all the steps in the settings, thus ensuring that nothing can go wrong.
- Not at all. The technology behind reLounge is absolutely safe. It is in no way comparable to the conventionally known full-body EMS. Besides, you will be given an extensive device briefing – for a guaranteed smooth workflow.
- Yes, of course! We regularly host small events at our showroom. You are welcome to visit and experience it for yourself. Food and drinks are served while you can put the reLounge through its paces. Benefit from the many interesting specials, goodies as well as testimonials. We will make sure your stay with us will be as pleasant as possible. Other than that, we also offer weekly webinars for you to establish a quick overview. You can always arrange a personal appointment on site of course.
- We offer three financing options
1. Direct purchase
2. Payment by installments
3. Leasing via a third-party bank
You can find more information on this here.
- We will provide you with everything you need for a successful start with reLounge. Needless to say, everything will be tailored to your business. You can find a complete overview here.
- Orders within the D-A-CH area will be delivered by us. We also have the option to ship worldwide.
- The delivery time is 3-21 days depending on the country.
- There are two options here. We could either arrange to stop by, deliver the reLounge and take care of the setup. Or alternatively, there is always the option of direct delivery.
- Delivery and assembly are available for 490.00 EUR net. If you choose our success package, this service will be included.
The cost of delivery through different transport companies varies depending on the current prices and the distance.
- The statutory warranty period is 2 years. But there is always the option to extend the time of warranty for an additional charge. In the unlikely and rare event that the control unit or stimulation mat fails, you will receive a new replacement unit within 1-3 days.
